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Website Provides Critical Info on Mortgage and Rent Challenges

Jun 11, 2020

The Consumer Federation of America applauded the announcement today of a consolidated website providing information for consumers on mortgage and rent relief during the COVID-19 pandemic.  “This consolidated site will make it much easier for consumers to get current information about their options as Congress and the Administration consider additional measures during the National Emergency,” said Barry Zigas, a Senior Fellow at CFA. 

“Getting the right information to consumers with a website that links to all of the federal government’s relief efforts is a good step forward. It should help reduce confusion among consumers and make it easier for them to get reliable information about their options,” added Zigas.

The website, is hosted by the Consumer Financial Protection Bureau (CFPB) and sponsored by the Bureau, HUD-FHA, and the Federal Housing Finance Agency (FHFA), which oversees Fannie Mae, Freddie Mac, and the Federal Home Loan Bank (FHLB) system.  It provides quick links to specific areas of interest to consumers faced with challenges paying their mortgages or their rent.

CFA had joined 32 other national and state consumer and civil rights organizations on May 4 urging the creation of such a site.  “We are very pleased that the Administration has acted,” said Zigas. 

The Consumer Federation of America is a nonprofit association of more than 250 consumer groups that was founded in 1968 to advance the consumer interest through research, advocacy, and education.