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What to Say to an Annoyed Client

Turn a listing client's complaint into an opportunity to re-engage them in the selling process.

Four Memory Slips That May Cost An Agent Real Estate Sales

Have you ever thought, “If only I’d been born with a better memory, I’d be a better real estate agent?” The good news is that you don’t have to be born with a great memory! Like almost anything related to your profession, memory improvement is a lear

Don't Be a Headline Junkie

In today’s fast-paced world, many readers never get beyond the headlines. And headlines can be very deceiving. Here’s a good example.

Six Tips to Prepare for a Better 2020

These tips are easier said than done, but talk to successful sales managers and they’re second-nature habits. Worth considering and incorporating as we move into 2020.

Don't Be That Guy or That Girl

The Office Holiday Party: You can enjoy the party without being the party.

Let’s Talk: Eight Life-Improving Reasons to Master the Lost Art of Conversation

These days there are millions of ways to communicate, but few of them offer the opportunity to take part in a high quality conversation. Here’s why it’s time to master this lost art.

Simplify Negotiations with Six Rules of Effective Communication

With a conscious effort, all sales professionals can overcome the communication barriers that block understanding in negotiation. With a little extra effort, you can improve the delivery of your message and win more sales in the process.

Leveraging Your Social Capital

Study finds transacting with socially-affiliated clients impacts expert and firm performance.

Great Agents: 4 Principles to Follow to Create a Great Team

Great agents: Are you thinking about building a team? Hiring your first assistant? Here are 4 important things you must have in place first to hire a winner.

Prepare Yourself for Buyer Concerns

Only in a dream world would your buyers walk through a property and say, “It’s perfect. We love it. How soon can we close?” Here are some tips for turning buyer concerns into closing opportunities.

Better Brain Health for the Busy Realtor®

Here are some tips to help ramp up your effectiveness and get more done simply by being smarter about your brain health.

Where Are Those Listings?

Listings have always been the foundation of a successful real estate business. Even in a buyer’s market, listings are the bait that attract buyers.

Never Miss a Sales Opportunity from a Past Client

Remember, when the transaction closes, your relationship is just beginning.

The 5 C’s for Building a Successful Business

Whether you are the owner of a small company, or leader of a "team," or an independent entrepreneur going "solo," here are some tips to keep the momentum building.

Get a Firm Grip on Slippery Minutes

Lost time is the worst enemy of a successful transaction. Being slow to respond to clients’ honest concerns is a major killer of client confidence.

It's About Time!

Whether you’re a whirling dervish of perpetual motion, or stalled in a state of overwhelmed paralysis, you can heal your relationship with your clock. Here are some tips to help mend the leak in your time bucket.

Time-Tested Tips for Getting Referrals from Within Your Sphere of Influence

Focus on what you “want,” not on what you “don’t have.” You’ll become more positive and attract more of what you want.

Safety First!

Fifteen years ago, the National Association of Realtors took action to promote Realtor safety, and each year thereafter September has been designated “National Realtor Safety Month” to focus attention on the problem and to search out solutions.

Not just Another Job: A Labor Day Editorial

Some things to ponder if you have to pass up a Labor Day picnic to show a home, or leave the barbecue behind to present an offer.

Don’t Overlook the “Active Adult” Component

“Active Adult” is not only a big market segment; it’s also a diverse one. There is untapped opportunity for future active adult communities, or at least components, to be successful in many metros, including those not traditionally considered active