The REAL ESTATE PROFESSIONAL

Kim Ades is President of Upward Motion Inc., home of the Real Estate Simulator. The Real Estate Simulator is a Web-based assessment tool that evaluates real estate selling skills, personality and IQ and is used by real estate companies to recruit, select and develop high-performing sales agents. She can be reached at 416-740-1333 ext. 24 or at kim@upwardmotion.com

kim@upwardmotion.com

Rolf Anderson, CRS, is a third-generation Realtor. He has been a computer user for over 20 years, a speaker, trainer and writer on the topic of real estate and technology for over 16 years. Throughout his seminars and articles, Rolf blends a common sense and practical approach to dealing with technology. He has been writing for The REAL ESTATE PROFESSIONAL for over 10 years. Rolf may be reached at www.rolfanderson.com or Rolf Anderson Seminars, 131 S. Clark, P.O. Box 246, Forest City, Iowa 50436. 800-304-6756 or rolf@rolfanderson.com.

rolf@rolfanderson.com • www.rolfanderson.com

Al Auger is an expert in commercial real estate developing, investing, and financing. He has worked in the industry for 20 years, stair stepping his career from broker to equity investor, buying and selling real estate valued at over $1 billion. Al consults with companies and individuals to help them locate, finance, permit and develop commercial properties. His projects include such national names as Publix and Winn-Dixie supermarket chains, Home Depot, Walgreens, AutoNation USA and others. His new book is entitled "Pure Profits: Pinpoint Winning Properties, Think Like an Investor, and Succeed in Commercial Real Estate." Al may be reached by e-mail at: al@alauger.com or 407-304-4717.

al@alauger.com • www.alauger.com

Kenneth B. Baris, CRS, GRI, is Vice President of Jordan Baris, Inc., Realty Services. An industry leader, Ken at 24 was among the youngest ever to achieve the CRS designation. A trustee for the Board of Realtors of the Oranges and Maplewood, Ken has authored numerous articles, appeared on the NBC National Nightly News and CNBC and has been heard on Metropolitan New York radio stations. He addresses groups on topics such as selling buyers the first day out, personal promotion and utilizing the latest technology. Ken may be contacted at Jordan Baris, Inc., Realty Services, 50 Mt. Pleasant Ave., West Orange, New Jersey 07052. 973-736-1600.

relo@jordanbaris.com • www.jordanbaris.com

Russ Barnhill is a co-founder and partner in The Millennium Network, LLC. The Millennium Network provides consulting and support services to real estate companies throughout North America. Services include customer service surveys, internal agent surveys, company-wide or departmental analysis and hands-on assistance with any real estate operational challenge. They can be contacted at 770-594-1763 in Atlanta, Georgia or at 770-662-8219 in Duluth, Georgia.

arbie@ix.netcom.com
www.themillenniumnetwork.com

John Bearden is President and CEO of GMAC Home Services, a division of global giant General Motors, John Bearden oversees three of the real estate industry’s most influential and fastest-growing business units: GMAC Real Estate, with 1,300 franchised and company-owned offices located throughout the United States; GMAC Global Relocation Services, the world’s third-largest relocation company; and GHS Mortgage, a division of GMAC Mortgage.

He has more than 25 years of experience, including a highly successful 10-year tenure with venerable Coldwell Banker Corporation. He served as CEO of Coldwell Banker Canada from 1994 to 1999. At the same time, Bearden also served as chairman of the board of the Mortgage Alliance Company of Canada, a company he created and integrated into Coldwell Banker Canada. Before joining Coldwell Banker Canada, Bearden was president and CEO of Coldwell Banker real estate offices in his hometown of Nashville, Tenn., as well as in Denver, Colo. Bearden also has served as chief operating officer of one of the largest property management firms in the Southeast, and as chief operating officer for one of the largest real estate development and financing companies in the United States.
He can be reached at john_bearden@gmachs.com

john_bearden@gmachs.com

Dave Beson, CRS, GRI, has led the way to profits in real estate for nearly twenty-five years. As an author, speaker and instructor, he has presented more than 2000 programs to national and international audiences. He has twice been nominated as NAR’s Educator of the Year and has been a featured speaker at the NAR Convention for the past seventeen consecutive years. Dave has appeared on satellite TV networks and radio talk shows and his ideas have been used in the development of video and audio programs around the country. You may contact him at Dave Beson Seminars, 7200 West 78th Street, Minneapolis, Minnesota 55439. 1-800-242-3031. E-mail: davebeson@aol.com.

davebeson@aol.com

Dianna Booher, author and speaker, is CEO of Booher Consultants, a Dallas-based communications training firm. Her programs include communication (writing, oral presentations, interpersonal, customer service communications, gender, listening, meetings, conflict) and life balance/productivity. She has published 40 books, including "E-Writing: 21st-Century Tools for Effective Communication" (Pocket Books, February 2001), "Communicate with Confidence!" (McGraw-Hill), and "The Worth of a Woman’s Words" (Nelson-Word). Several have been major Book Club selections. Contact her at 817-868-1200 or visit her Web site: www.booher.com.

training@booher.com
www.booher.com

Janet Branton, CAE, CIPS, is Vice President of the National Association of Realtors® and Executive Director of the Real Estate Buyer’s Agent Council (REBAC), an organization of 40,000 Realtors who specialize in representing buyers. Previously, she served as an Association Executive for the Palm Beaches, Marco Island and Naples associations all in Florida. She is a regular contributing columnist to The REAL ESTATE PROFESSIONAL. She may be contacted at 312-329-8477.

JBranton@Realtors.org • www.rebac.net

Howard Brinton is one of the nation’s top motivational speakers for Realtors and the Founder and CEO of STAR POWER Systems, a sales training organization offering tapes, books, videos, and conferences. His STAR POWER Club provides agents with a series of interviews on selling techniques from the nation’s top producers. A former real estate agent and broker, Brinton closed 470 transactions his peak year. He is a past president of the Council of Residential Specialists and has been a regular speaker at the NAR’s Annual Convention. He can be reached by phone at 800-635-6750; by e-mail to HowardB@GoStarPower.com; or visit his Web site: www.GoStarPower.com.

HowardB@GoStarPower.com • www.GoStarPower.com

Robert J. Bruss, J.D., attorney, broker, and college instructor, is a nationally syndicated columnist for Tribune Media Services.

www.tribunemediaservices.com

Stephen M. Canale, CRB, CRS, GRI. In addition to instructing GRI programs for a number of state associations, Stephen has spoken at hundreds of seminars in 42 states over the last several years; covering a variety of subjects relating to real estate, sales and technology. For seminar information or to subscribe to his "Technology Tips & Tricks" newsletter, visit: www.canale.com.

www.canale.com

Adorna O. Carroll, ABR, ABRM, GRI, SRES, is an owner/partner of Realty3 Carroll & Agostini in Berlin, Conn., where she continues work with home buyers and sellers on a daily basis. She and partner Barbara Fairfield also own Dynamic Directions, an educational and sales training consulting firm. In addition to being a national speaker and sales trainer in the area of Association Leadership Training, Business Planning, Agency Relationships and Buyer Representation, Carroll was named Connecticut’s Educator of the Year for 1999.

Contact her at Dynamic Directions, Inc., 728 Town Colony Drive, Middletown, CT 06457. Telephone: 800-331-0015; E-mail: adorna@dynamicdirections.com

adorna@dynamicdirections.com
www.dynamicdirections.com

Frank Cook is publisher of ALQ/Real Estate Intelligence Report — a residential real estate newsletter focusing on the cutting edge of the industry — and author of "21 Things I Wish My Broker Had Told Me." Cook is a speaker, journalist and freelance writer whose stories have appeared in The REAL ESTATE PROFESSIONAL, National Relocation Report and Golf Course Living magazine, Discovery.com and who has been quoted in Worth magazine, Smart Money, Forbes, by the Associated Press, and in newspapers across the country. He may be contacted at Box 5702, Portsmouth, New Hampshire 03801. Phone: 603-433-2650; Fax: 603-436-5202; E-mail: fcook@reintel.com.

fcook@reintel.com • www.reintel.com

Carla Cross, CRB, MA, shares the skills she demonstrated as a top salesperson (top 1% of her 400 agent company), top producing manager, and top trainer (she was named a National Association of Realtors Educator of the Year) to train and present to thousands of agents and managers each year internationally. A media favorite, Carla has written five books sold internationally on real estate sales, as well as hundreds of articles, and has appeared on CNN, MSNBC, and dozens of radio shows. (She's somewhat of a natural "ham," too, being a jazz pianist and flutist, talents she uses in her presentations). She specializes in concrete, proven systems for recruiting, selecting, coaching and training to exceptional sales and management success. The writer of several "high accountability, high results" training programs for franchises and CRB, her newest, "Advantage," is changing the way managers train and the results they get — for the better. To see her programs and products, and to get complimentary audio-tapes and articles, visit www.carlacross.com., or call 425-392-6914. She is a regular contributing columnist to The REAL ESTATE PROFESSIONAL.

carla@carlacross.com • www.carlacross.com

Charles Dahlheimer is President of North American Consulting Group, Inc., and publisher of “The Real Estate Executive Summary,” a monthly briefing on trends and events shaping the real estate industry. Formerly President of the Real Estate Buyers Agent Council (REBAC) and co-founder of the Accredited Buyer Representative (ABR) designation, Dahlheimer is currently president of the Residential Financing Council, and co-founder of the Certified Finance Specialist (CFS) designation. He is a consultant and speaker on real estate brokerage management and relocation matters, and host of the annual “Great Idea Conference,” a think-tank for real estate broker-owners and executives. He is a regular contributing columnist to The REAL ESTATE PROFESSIONAL He may be reached at Box 2096, St. Louis, Missouri 63158. 314-664-8552. Fax: 314-664-6310. E-mail: charlesd@nacgonline.com or visit NACG’s Web site: www.nacgonline.com.

charlesd@nacgonline.com • www.nacgonline.com

Allan Dalton, president of REALTOR.com®, has 20+ years of experience in the real estate industry. He is recognized as a pioneer in creating innovative and effective management and marketing systems for real estate professionals and companies.
He is now a regular contributing columnist to The REAL ESTATE PROFESSIONAL.

www.REALTOR.com

Darryl Davis is President of Darryl Davis Seminars and creator of The POWER Program, a 12-month training course that doubles agents’ production over the previous year. To find out more about any of the above topics, or for further information about Darryl’s seminars and other learning systems, call 1-800-395-3905, or send an e-mail to Darryl@DarrylDavisSeminars.com.

Darryl@DarrylDavisSeminars.com
www.DarrylDavisSeminars.com

Tom Dooley is a veteran consultant to many of the major and most successful brokers and national/international organizations within the real estate industry. He was Chairman and CEO of the Real Estate Buyer’s Council (REBAC, now owned by NAR) and is President of TWD & Associates. He may be reached at: TWD & Associates, 431 So. Patton Avenue, Arlington Heights, Illinois 60005. 847-398-6410. Tom frequently contributes articles to The REAL ESTATE PROFESSIONAL.

TDOO@aol.com

Hal Douthit is a creator of Re/Ad, the computer adwriting program for real estate. He is publisher of 19 Homes Illustrated magazines and 13 newspapers. He is a graduate of Yale College and Columbia Graduate School of Journalism. Hal is a regular contributing columnist to The REAL ESTATE PROFESSIONAL. Contact him via e-mail: hal@adwriter.com; mail: Box 760, Sandusky, Ohio 44871; phone: 419-621-2142; fax: 419-621-2134 or visit his Web site at: www.adwriter.com

hal@adwriter.com • www.adwriter.com

Christine Doyle, CRS, CRB, GRI, with a Bachelor of Science degree from Marquette Univ., has been a television show host, and is a published author and renowned educator, averages more than 200 educational presentations a year, including many state and national conventions. She has been training and special projects director for some of the largest organizations in the country. She may be contacted at Christine Doyle Seminars, 5894 Steele Road, Burlington, Wisconsin 53105. Phone: 800-700-3695. Fax: 414-767-123.

chris@conceptdesigngroup.net

Dr. Ken Edwards, GRI, Book and Video Review Editor for The REAL ESTATE PROFESSIONAL, is the broker at Professional Associates, Corvallis, OR. He is also a real estate educator and writer. He is the author of “Your Successful Real Estate Career” (3rd ed., published by the American Management Association). He may be reached at 7990 NW Ridgewood Drive, Corvallis, Oregon 97330. Phone: 541-757-1379. Fax: 541-754-2945. Email: DoctorKenisin@aol.com

DoctorKenisin@aol.com

Syma Joffe Gerard, M.S., spent over twenty years as the broker/owner of Syma Realty and as a trainer in Denver CO. She taught for the Colorado Association of Realtors, the University of Colorado and the CRS Division of the Realtors National Marketing Institute. In 1990 she relocated to Eastern Long Island. She obtained a graduate degree in Management from NYU in 1994, and opened her own real estate firm the following year. She has an active real estate practice focused primarily on agricultural land, and has worked extensively on land conservation projects. In addition, Syma is a trained mediator and teaches Mediation and Negotiation at Long Island University. She developed and taught the first Mediation Training program for the Long Island Board of Realtors, and has published several articles on the topic. Syma may be reached at SJG Associates, PO Box 146, Remsenburg, NY 11960 or by calling 631-325-8201

syma@symaco.com • www.symaco.com

Ilyce R. Glink is an award-winning nationally-syndicated journalist who writes about real estate. Her work has been published by Worth magazine, Working Woman, Washington Post, Woman’s World, National Real Estate & Relocation, and many other well-known publications. She writes the Real Estate Matters column, which appears in more than 30 newspapers from coast-to-coast and enjoys a weekly readership of more than 2 million. She is the money and real estate reporter for WGN-TV, in Chicago, and a radio talk show host for WSB-AM, in Atlanta. In 1992, Glink was named Best Consumer Reporter by the National Association of Real Estate Editors. In 1997, she received an award for Best Consumer Magazine Report from NAREE. Glink is also the author of several best-selling books, including "100 Questions Every First-Time Home Buyer Should Ask," "100 Questions Every Home Seller Should Ask," and "50 Simple Steps You Should Take To Disaster-Proof Your Finances." To link to Glink, visit her web site, www.ThinkGlink.com.

ThinkGlink@aol.com • www.ThinkGlink.com

Julie Garton-Good has designed the "CCREC" (Consumer-Certified Real Estate Consultant™) designation and training course, sanctioned by the National Association of Real Estate Consultants™ (NAREC) for agents wishing to unbundle and charge for real estate services. She is the sole two-time recipient of the Real Estate Educator Association’s "International Real Estate Educator of the Year" award. Her latest book is "Real Estate A La Carte: Selecting The Services You Need, Paying What They’re Worth." She can be reached at 1-800-HiJulie or visit her Web site: www.juliegarton-good.com

www.juliegarton-good.com

John R. Graham is President of Graham Communications, a marketing services and sales consulting firm. He is the author of "The New Magnet Marketing" (Chandler House Press), the updated version of his original book, "Magnet Marketing," and "203 Ways To Be Supremely Successful In The New World Of Selling" (Macmillan Spectrum). Mr. Graham writes for a variety of publications and speaks on business, marketing and sales topics for company and association meetings. He is the recipient of an APEX Grand Award in writing. He can be contacted at 40 Oval Road, Quincy, MA 02170. 617-328-0069; fax 617-471-1504. Lgraham@grahamcomm.com. Web site: www.grahamcomm.com.

Lgraham@grahamcomm.com • www.grahamcomm.com

Barbara Hemphill, is a pioneer in the field of professional organizing. She started her business organizing homes and offices in 1978. She is the author of several books including: "Taming the Paper Tiger at Work", "Taming the Paper Tiger at Home", "Simplify Your Workday and Love it or Lose it – Living Clutter-Free Forever." Barbara has appeared on numerous television shows, speaks frequently at national conventions, is a corporate spokesperson, a consultant and talent for training videos. She is an active member of the National Speakers Association and served as president of the National Capital Speakers Association. She also served as president of the National Association of Professional Organizers, which presented her with the Founder's Award, the highest honor offered by the organization. She can be reached at 800-427-0237 in Raleigh, NC or at www.ProductiveEnvironment.com

www.productiveenvironment.com

Greg Herder was a successful agent and office manager before co-founding Hobbs/Herder Advertising, an agency that specializes exclusively in creating marketing materials for Realtors. Author of numerous books, special reports and articles on various aspects of real estate marketing, Greg spends most of his time guiding his staff of 81 writers and designers who create cutting-edge materials. He and his partner, Don Hobbs, conduct a number of intensive 3-day marketing and advertising seminars each year that attract the top agents from throughout North America. Greg may be reached at Hobbs/Herder Advertising, 2240 University Drive, Suite 200, Newport Beach, California 92660. Telephone: 800-999-6090, 949-515-5000; Fax: 949-515-5005; www.hobbsherder.com.

greg.herder@hobbsherder.com • www.hobbsherder.com

Tom Hopkins is Chairman of the Board of Tom Hopkins International, one of the largest sales training organizations in the world. He has been involved in selling, sales management, and sales training for over 30 years. He has trained over three million students on five continents, helping them to become more professional at selling. He has taught at hundreds of national and regional conventions and shared the platform with world leaders and business and athletic professionals. Tom Hopkins’ first love is the field of real estate where he began his selling career. He has authored two books on the subject, "How to Master the Art of Listing Real Estate" and "How to Master the Art of Selling Real Estate" and has developed two comprehensive audio cassette albums on the listing and selling aspects of a real estate career, as well. For more information on Tom Hopkins’ proven-successful real estate training programs, contact Tom Hopkins International toll free at 1-800-528-0446 or visit their Web site at www.tomhopkins.com.

info@tomhopkins.com • www.tomhopkins.com

Ann Chadwell Humphries, CPCM, president and founder of ETICON, Inc. in Columbia, South Carolina, is a nationally recognized expert on the profitability of civility. Her diverse client base includes ten Fortune 500 companies, and she has been featured on the front page of the Wall Street Journal and nationally on CNN, CBS, and Lifetime TV. She is a Certified Professional Consultant to Management and a professional member of the National Speakers Association since 1988. Ann is known for her audience-involving, fresh, fun, but focused programs that point out what is seemingly obvious, but wasn't until she mentioned it. Contact her at ETICON, Inc., Etiquette Consultants for Business, P.O. Box 290116, Columbia, SC 29229. Phone: 803-736-1934; Fax: 803-736-0673. E-mail: AnnHumphries@ETICON.com

AnnHumphries@ETICON.com • www.ETICON.com

Daryl Jesperson (ABR, CRB, CRP) is Chief Executive Officer of RE/MAX International, Inc., a real estate franchise network of more than 70,000 associates in 4,200 offices worldwide. RE/MAX International is headquartered in Greenwood Village, Colorado, 303-770-5531. He is a regular contributing columnist to The REAL ESTATE PROFESSIONAL.Visit the RE/MAX Web site at www.remax.com

www.remax.com

Ken Jones began his real estate career as a licensed real estate salesman in New Jersey in July 1971. And, after several years of achieving an unusually high level of success as an award-winning agent, he opened his own real estate agency in 1978. With his self-developed, aggressive marketing programs and techniques, Ken’s company quickly became a dominant force in its market. So impressive was his advertising that the New Jersey Press Association awarded Ken first place honors for "Best Classified Advertising in the State of New Jersey" for an unprecedented 3 consecutive years. Ken developed his own sales training program. This very successful program has evolved into his "Ultimate Basic Training" course, a 40-hour total immersion program for newly licensed agents. Ken expanded into quality real estate appraisal and investment analytical services in the mid 1980s. By the late 1980s, Ken was recognized as an expert in the very demanding area of litigation, valuation and expert testimony. He later developed a series of pre-licensing courses, in addition to several continuing education seminars, and has traveled the United States as a professional educator. In addition to providing courses and seminars, Ken is also available for speaking engagements on a wide variety of real estate related topics. For more information, either call 1-800-727-9250, e-mail to Ken@TheUltimateCareerBuilder.com, or on the Web at TheUltimateCareerBuilder.com.

Ken@TheUltimateCareerBuilder.com
www.TheUltimateCareerBuilder.com

William M. Kehoe is the President of Kehoe Real Estate Services in Merritt Island, Florida. He provides management consulting to real estate brokerages. His specialties include brokerage start up, policies and procedures manual development and strategic planning. He can be reached at 1-877-633-7074, www.KRESFL.com or e-mail him at KRESFL@yahoo.com.

KRESFL@yahoo.com • www.KRESFL.com

Danielle Kennedy, acclaimed speaker and author, has produced one of the most extensive training programs in real estate. For details about her videos, cassettes and manuals, contact her at Kennedy International Productions, Box 1395, Sun Valley, Idaho 83353. 800-848-8070/208-726-8375.

daniellekennedy@svidaho.net
www.daniellekennedy.com

Joseph P. Klock, CRB, CRS, is the former Dean of Coldwell Banker University and a 50-year veteran of real estate. He is now actively engaged in writing, speaking, consulting, and producing educational programs, both written and recorded. He is a regular columnist for The REAL ESTATE PROFESSIONAL and may be contacted at 606 Island Drive, Key Largo, Florida 33037, 305-451-0079, or visit his Web site at: www.joeklock.com. Readers may subscribe to Joe’s (Free) Sales and Management Tips Newsletters, via e-mail, by writing to him at: joeklock@aol.com

joeklock@aol.com • www.joeklock.com

David Knox ,has been in the real estate industry for 30 years, as a salesperson, branch manager, and a training director. For the last 15 years he has traveled internationally to present 1,300 seminars to more than 300,000 people. He has just updated his four best consumer videos “Pricing Your Home to Sell”, “Preparing Your Home to Sell”, “Selling by Owner” and “Expired Listing”. He can be reached at: David Knox Productions, Inc., 7300 Metro Boulevard, Suite 120, Minneapolis, Minnesota 55439. Toll free: 800-533-4494 or 952-835-4477; fax: 800-822-2716 or 952-835-1878; e-mail: info@ davidknox.com; or visit www.davidknox.com.

info@ davidknox.com • www.davidknox.com

Judy LaDeur is the President of Forum Recruiting & Management Solutions, Inc. She conducts workshops which focus on skill development and the recruitment of new and experienced agents. She also personally coaches over 100 brokers, managers and recruiters around the country. She is a regular contributing columnist to The REAL ESTATE PROFESSIONAL. Judy may be contacted at 1379 Prairie Court, West Chicago, Illinois 60185. Phone: 630-876-0052/800-719-4228; Fax: 630-876-0053; E-mail: jladeur@attglobal.net.

jladeur@attglobal.net

Pam Lontos is a national sales and motivational speaker backed up by more than 25 years of sales experience. She is the author of "Don’t Tell Me It’s Impossible Until After I’ve Already Done It," published by William Morrow, and she has been featured in Entrepreneur Magazine, Reader’s Digest, Cosmopolitan and many others. Television appearances include PM Magazine, Hour Magazine, Sally Jessy Raphael, CBS Live at Five and CNN, and she has co-hosted her own TV show, "Whole New You," on the Lifetime Network. Pam may be reached by e-mail at: PamLonto1@aol.com, or by telephone at PR/PR Public Relations: 407 299-6128.

PamLonto1@aol.com

George H. Lucas, Ph.D., is President and COO of U. S. Learning, Inc. in Memphis, Tennessee. He is highly regarded as a speaker, trainer, and expert in marketing strategy, negotiations, retailing, sales, and international marketing. George is frequently quoted in magazines, newspapers, and trade publications, and is featured on a popular nationally televised program on personal selling. In his training and consulting activities, he has impacted literally thousands of salespeople, buyers, marketing managers, and top executives, representing hundreds of firms, including BellSouth, Wal-Mart, FedEx, Armor All, Proctor and Gamble and International Paper. Contact him at www.uslearning.com

info@uslearning.com • www.uslearning.com

John Lyons is co-founder and former CEO of a multi-office residential real estate organization of over 200 people. He owns Business First, a business development firm specializing in CEO coaching for growing companies. He can be contacted at jjlyons3@aol.com

jjlyons3@aol.com

Peggy L. McNamara helps organizations and individuals increase productivity by encouraging personal responsibility. She does this through keynotes, seminars and personal coaching. She has been in real estate since 1993. She formed her speaking and consulting company, PLM Inc., in 1997. Peggy is known for bringing a fresh and unique perspective to her topics. Audiences refer to her as the Personal Enrichment Specialist. For details about her programs and products, contact Peggy at: PLM, Inc., 1478 Erickson Drive Hastings, MN 55033. Phone: 651-438-2656/888-269-7771; Fax: 651-438-2694; e-mail: info@peggymcnamara.com.

info@peggymcnamara.com • www.peggymcnamara.com

Pili Meyer, ABR, CRS, GRI, E-Pro, is an Associate Broker with Coldwell Banker Uptown Realty in Port Angeles, Washington. She is in the top 5% of Coldwell Banker agents nationwide. In 1999 she received the Instructor of the Year Award in Washington. She is the 2002 President of the Washington Association of Realtors and is ABR instructor for both the Washington and Oregon Realtor Associations. Pili may be contacted at: Coldwell Banker Uptown Realty, 330 E 1st St, Ste. 1, Port Angeles, Washington. Phone: 800-292-2978 or 360-417-2799; E-mail: pili@olypen.com; Web site: www.PiliMeyer.com.

pilimeyer@NUMBER1EXPERT.com
www.PiliMeyer.com

Peter G. Miller, OurBroker®, is the author of six real estate books, including "The Common-Sense Mortgage." His site, ourbroker.com, is one of the largest consumer real estate sites online. A speaker who addresses groups nationwide, he can be reached at peter@ourbroker.com.

peter@ourbroker.com
www.ourbroker.com

Laurie Moore-Moore is a popular industry speaker and consultant as well as the co-owner of REAL Trends, Inc., a communications and research company serving residential real estate firms. Known as both an industry futurist and marketing expert, Laurie has personally trained over 6000 agents in the marketing of luxury homes. Her new book on working successfully in the luxury home market will be available later this year. She is a regular contributing columnist to The REAL ESTATE PROFESSIONAL. Learn more about her at www.Moore-Moore.com. Call her at 972-250-0633 or e-mail Laurie@Moore-Moore.com.

Laurie@Moore-Moore.com
www.Moore-Moore.com

Rebecca L. Morgan, CSP, CMC, focuses on creating innovative solutions for people-productivity challenges. As best-selling author, certified management consultant (CMC), and engaging professional speaker (CSP), she's been tapped by 60 Minutes, Oprah, National Public Radio and USA Today to share her wisdom. She's authored three books, including "TurboTime, Maximizing Your Results Through Technology," and "Calming Upset Customers" and co-authored three more. Her books on sales, customer service, and productivity have been translated into nine languages. For information on her services, books, and tapes contact her at 800-247-9662.

Rebecca@RebeccaMorgan.com
www.RebeccaMorgan.com

Terri Murphy, GRI, CRS, LTG, a speaker, trainer and consultant, has consistently listed and sold more than 100 homes a year in a 21-year career. Her newest book has recently been published by Dearborn, "E-Listing & E-Selling Secrets for the Technologically Clueless." Contact her at Terri Murphy & Associates, 233 E. Wacker Drive #4701, Chicago, Illinois 60601. Phone: 312-856-1950; E-mail: Terri@TerriMurphy.com or visit her Web site at: www.TerriMurphy.com

Terri@TerriMurphy.com
www.TerriMurphy.com

Stephen Murray is Co-Editor of REAL Trends, a provider of strategy and trends knowledge in the residential brokerage business, and President of Murray Consulting, Inc., a management consultancy and merger advisory firm. He also serves as Executive Officer of two leading CEO associations: The Vision Group and The Leadership Council. He has more than 24 years’ experience in residential real estate, including relocation management, national franchise and asset management. Murray is a frequent speaker at national and regional brokerage conferences on trends, strategies and events in residential brokerage. He has spoken before the annual meetings of RE/MAX International, Coldwell Banker Corporation, Prudential Real Estate Affiliates and RESPRO, among others. He is a regular contributing columnist to The REAL ESTATE PROFESSIONAL. Steve may be contacted at REAL Trends, 6898 S. University Blvd., Ste. 200, Littleton, CO 80122. Telephone: 303-741-1000. E-mail: smurray@realtrends.com.

smurray@realtrends.com • www.realtrends.com

Pamela J. O'Connor, a Senior Certified Relocation Professional, was named President and CEO of Reliance Relocation Services, Inc. (RELO®) in 1998. A Univ. of Tenn. honors graduate, she was the first woman to head a major real estate network. Pam served on ERC’s first Industry Advisory Council, has received among a great many awards ERC’s Meritorius Award, President’s Award, and its Distinguished Service Award on two occasions. Pam is a regular contributing columnist to The REAL ESTATE PROFESSIONAL. To contact her write to: Pam O’Connor, President/CEO, RELO, 161 North Clark Street, Suite 1250, Chicago, Illinois 60601. 312-424-0400; poconnor@RELO.com

poconnor@RELO.com • www.RELO.com

Craig Proctor has ranked in the Top 10 for RE/MAX Worldwide since 1990. In 2001, he sold 406 homes which earned him over $2.5 Million in commissions. Craig is a well known and well-respected speaker at educational seminars all over North America. Through Craig Proctor Productions, he holds semi-annual 3-day Training Seminars and has packaged his "Quantum Leap Real Estate Success System" for use by other Realtors. Craig's system has helped thousands of Realtors to earn more money in less time while giving superior service to their clients. To learn more about Craig's programs, write to him at Craig Proctor Productions, 1111 Stellar Drive, Suite #12, Newmarket, Ontario L3Y 7B8 or call 1-800-538-1034.

craig@QuantumLeapSystem.com
www.QuantumLeapSystem.com

Jim Pugliese, ABR, CRB, GRI, CBR, CSP, ITI, has been in real estate more than 21 years. He was a top salesman, then branch manager, corporate recruiter, and trainer and was V.P., Director of Training, for one of the largest Coldwell Banker Affiliates in North America. Jim was 2000 Chairman of NAR's Education Committee and served for 4 years on the NAR Board of Directors. Jim has instructed GRI classes for 14 years and is a Senior GRI course instructor for New York State. Acclaimed as one of NAR’s top Convention speakers, he conducts more than 150 seminars and workshops a year in the U.S., Canada, Australia and New Zealand. Jim is a 14-year Professional Member of the National Speakers Association. He may be reached at Jim Pugliese Seminars, 629 Plank Road # 244, Clifton Park NY 12065 or by calling 800-215-5528. You may access Jim's web site at www.jimpugliese.com or e-mail Jim at speakerjim@prodigy.net for more infromation.

speakerjim@prodigy.net • www.jimpugliese.com

Nido Qubein has had a multi-faceted career. He is a much sought after speaker, seminar leader, corporate consultant, businessman, radio personality and author. He has written, compiled and edited 29 leadership books including three published by Prentice Hall and distributed internationally. He has created numerous sales and training manuals. A past President of the National Speakers Association, Nido has recorded a dozen popular cassette learning systems. For complete information about his extensive programs, contact: Creative Services, Inc., Box 6008, High Point, North Carolina 27262. 336-889-3010.